OTE
Overview
Chester Vauxhall and Kia
Monday to Friday 8am to 6pm, plus weekends as required
Salary (depending on experience) up to £130,000 OTE including basic plus bonus
A rare and exciting opportunity has become available for a driven and talented leader to join our team as General Manager for our multi-brand dealership based in Chester.
Your role as GM will be to effectively manage the resources within our Vauxhall & Kia site to achieve business objectives, including sales volumes, profitability, employee satisfaction, customer satisfaction, and loyalty levels. This is a fantastic role for the right person to put their talents to the test, by enhancing this already successful business.
You will lead a highly motivated team in delivering world-class customer service experiences through effective communication, team building, and coaching your managers and colleagues.
Key Responsibilities
* Develop a customer service-driven environment and culture through regular communication, team building, and coaching with your teams
* Communicate and maintain customer service standards and measurements in line with the requirements of the Brand
* Provide clear leadership by ensuring the vision and objectives for the business are understood and communicated
* Train and develop department managers in line with organisational requirements
* Set objectives & work standards with department managers and review their performance regularly
* Develop and monitor the business plan for all sales areas with senior managers to meet business objectives, profit margins, and market penetration
Experience / Skills Required
We are looking for someone already operating at General Manager / Head of Business level or an experienced Automotive Manager seeking to advance their career. Experience working with premium brands is essential.
You should demonstrate effective people management skills and the ability to draw the best performance from your team, along with effective communication to build relationships with employees and customers.
The ideal candidate will have a positive, proactive attitude, genuine regard for customer satisfaction, and act as a trustworthy ambassador representing the Brand values and strategy.
We anticipate a high volume of applications for this role, so if this sounds like your ideal position, apply today!
About us:
We are one of the top three automotive retailers in the UK, representing 32 manufacturer brands, with over 150 dealerships across the UK and Ireland. We value our people highly and invest in a comprehensive rewards and benefits package to support your career, wellbeing, and personal life.
Core Benefits:
* Competitive salaries with structured pay scales and progression opportunities
* Generous annual leave that increases with service
* Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
* Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing:
* Eyecare vouchers
* Smart Health – 24/7 GP access
* Dental insurance
* Critical illness cover
Financial Wellbeing:
* MyView PayNow – access a portion of your pay as you earn
* Will writing services
* Flexible life assurance options
Leisure & Lifestyle:
* Discounted gym memberships
* Travel insurance
* Home and technology vouchers
* bYond card and retail discounts
We are committed to providing manufacturer brand and management training to enhance career development. We celebrate success at all levels.
Lookers and Charles Hurst are equal opportunities employers. We promote an inclusive, discrimination-free environment where everyone can reach their full potential.
If your application is successful, relevant employment checks will be conducted, including recent employment verification, address, credit history, criminal record check, and driving license check if applicable. All offers are subject to a 6-month probation period.
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