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Support worker

Nuneaton
The Nuneaton Academy
Support worker
Posted: 10h ago
Offer description

Welcome to Nuneaton Academy, where transformation and the pursuit of excellence are at the heart of our educational journey. We are a dedicated team that strives to bring out 'the best in everyone.' Guided by Our Nuneaton Norms, we are committed to creating a learning environment that is not only academically enriching but also emotionally supportive.Nuneaton Academy is part of United Learning, a large, and growing, group of schools aiming to offer a life-changing education to children and young people across England. United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.We always appoint on merit, and we are open to discussing flexible working options.

United Learning is a group of schools which aims to provide excellent education to children and young people across the country. We uniquely comprise schools in both the state and the independent sectors and currently educate over 60,000 students and employ over 9,000 members of staff.


The growing range of outstanding group-wide activities that we can provide will mean that more young people will have truly exceptional and inspiring experiences. We believe that our Group contains the most developed relationships and practical interactions between independent and state schools in the country; creating benefits for all the schools involved whilst respecting both traditions and learning from each other.

More Pay

* We pay an average of 5% above national scales – the best rates of pay in the sector.
* We offer starting salaries of £42,000 in Inner London, and £35,000 nationally.
* We offer a health cash plan giving you money towards essential medical treatment.
* Our staff discount scheme saves you money on supermarket shopping, gym memberships, holidays and more.

More Time

* All our academies start every term with an additional INSET day set aside for your own planning (in addition to the usual five INSET days - giving you eight in total).
* At least one guaranteed paid personal day each year, to use as you want.
* We offer opportunities for flexible working.

More Support

* We provide high quality training and development for every stage in your career.
* Every teacher benefits from a bespoke development plan to support your progression and aspirations.
* We give you access to a high-quality curriculum with excellent resources.
* Benefit from support from expert subject advice.
* Access to a comprehensive wellbeing programme, providing support with issues from legal and financial to family and housing; access to free counselling; and other wellbeing support.

About Nuneaton Academy

Who can know the limits of any child’s potential?


All of us at Nuneaton Academy firmly believe that every child is a special individual, capable of extraordinary things and deserving of an excellent education. Nuneaton Academy will become a beacon of educational excellence, unwavering in its commitment to nurturing young minds and bringing out 'the best in everyone.’ Working with us means being part of one of the most transformational school improvement journeys in the country. We foster a respectful culture, where kindness and courtesy are the cornerstone of every interaction. We are resolute, looking for people who exhibit unwavering dedication to the growth and success of our students; showing determination through hard work.


“Never doubt that a small group of thoughtful, committed, citizens can change the world. Indeed, it is the only thing that ever has.” - Margaret Mead


United Learning is an exciting organisation to work for; there is a real focus on developing people and empowering innovation where staff are appreciated and celebrated. A key benefit of being part of United Learning is to have the support of colleagues across the wider group and ample opportunities to network; we recognise the powerful impact that collaboration and partnership have on colleagues. Our central, regional and cluster teams ensure that technology, finance, HR, and data support is provided more effectively and efficiently than would otherwise be possible, so that school leaders can focus on educational leadership.


United Learning is an inclusive employer and is committed to creating and sustaining a more ethnically diverse workforce. Therefore, we would very much welcome applications from professionals of all backgrounds who share our commitment but especially those of minority ethnic origin.
If you are looking for an exciting, challenging and highly rewarding role that offers a strong commitment to professional development and well-being we encourage you to apply. We welcome the opportunity for prospective applicants to visit us and we invite you to get in touch with any questions you may have ahead of submitting your application.


Thank you so much for considering a post with us.


We look forward to hearing from you.

Job Description – Receptionist


Salary: £24,203 per annum (pro rata £20,884.40)
Hours: 37.5 hours, Monday to Friday 8.30am until 4.30pm. Term time only.
Directly reporting to: Office Manager


Main Responsibilities


Monitoring the gate intercom, signing visitors into school always ensuring safeguarding compliance


Warmly welcoming parents, students, and visitors to the building, directing them to the appropriate person or department


Taking all incoming calls to the school, directing callers to the right person, taking accurate messages, and screening calls, prioritising as needed and ensuring all messages are emailed to the right person promptly and accurately.

Maintaining a tidy and welcoming reception area

Operate standard office equipment including franking machine, fax, photocopiers

Providing administrative support including preparing letters for parents and managing the reception diary and reception meeting rooms, coordinating and scheduling appointments and meetings as required.

Liaising with parents both face to face and over the phone, providing information about the school, such as schedules, events and policies

Liaising with Pastoral / SLT regarding approvals for students to leave site.

Mail Management - Receive, sort, and distribute mail within the school

Data inputting and record keeping


Person Specification

Qualifications and Experience:
Essential:
GCSEs or equivalent, including English and Maths.
Experience of receptionist role
Proficiency in using office software (e.g., MS Word, Excel, Outlook).
Commitment to safeguarding and promoting the welfare of children
First Aid certification or willingness to obtain it.

Desirable:
Experience working in an educational setting.
Knowledge of school management systems (e.g., Arbor MIS).


Skills and Abilities:
Excellent communication skills, both written and verbal.
Able to maintain positive relationships with all members of the school community
Strong organisational skills and the ability to prioritise tasks
Good telephone manner and customer service skills
Ability to handle sensitive information with confidentiality and discretion
Competence in setting up and maintaining filing systems
Ability to work independently and as part of a team.

Personal Qualities:
Experience in Customer service and face to face contact
Flexibility and adaptability to respond to changing situations.
A positive attitude and a sense of responsibility.

Commitment to the school's ethos and values.


Additional Requirements:
Willingness to undergo training as required.
Willingness to pick up other duties as required
May be required to stay late on occasions for open evenings and parents evenings.

This post is subject to an enhanced DBS disclosure and must have the right to work in the UK.

The post holder must be committed to safeguarding the welfare of children, and positively support equality of opportunity and equity of treatment to colleagues and students in accordance with the United Learning Equal Opportunities Policy and Code of Conduct


We reserve the right to close this advertisement prior to the above closing date if we receive a high volume of applications

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