ABOUT SHISEIDO
Our mission: Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup, and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe, and innovative cosmetics and develops brands deeply loved by people worldwide, aligned with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?
Shiseido UK & Ireland plays a central role in the EMEA region, leading digital acceleration with a team of local experts, and continuously reinventing its retail footprint in this buoyant market.
To deliver our growth and profitability ambitions, we follow four strategic streams:
1. Leverage our unique portfolio of beauty brands across all three categories
2. Stay agile and capture new retail opportunities
3. Make customer-driven decisions
4. Create a great place to work in beauty
Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible global success.
Skincare is a key priority for expansion, with significant growth potential in UK & Ireland, including launches like Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio in 2021, bringing its unique tone and formulations. In 2023, we plan to launch ULE, a new skincare brand emphasizing sustainability, and expand Gallinée, acquired in 2022, focused on the skin microbiome.
We are also growing rapidly in fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig & Voltaire, and Serge Lutens.
Our clients include high-street retailers, department stores, drugstores, online pure players, and specialty stores. We operate four boutiques and three direct e-commerce websites.
MISSION
NARS inspires self-expression, creativity, and artistry—bringing high fashion, high style, and forward-thinking to beauty. As a Supervisor, you will bring this vision to our customers on counter. Your passion for artistry, service, and leadership is essential. You will support management in developing the team and driving sales targets.
We provide training, tools, and support to help you excel in coaching, artistry, and customer service. You will be responsible for supporting the team and taking accountability when the manager is unavailable. As a NARS Artist and Assistant Business Manager, you will have the power to positively impact clients' self-perception through your actions and connections, committed to your clients and your personal growth.
BENEFITS
* 30 days holiday, including bank holidays, increasing with service
* Generous discretionary commission scheme
* Contributory pension scheme - 5% employer contribution
* Product allocation & discount
* Enhanced parental allowance
* Life Assurance up to twice your salary
* Employee referral bonuses
* Access to Retail Trust
* Annual performance and development reviews
At Shiseido, we foster an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We welcome applications from all backgrounds and are committed to equal employment opportunities. If you need support or adjustments during your application, please contact us. We guarantee to interview all disabled applicants who meet minimum criteria, as part of our disability confident scheme.
POSITION REFERENCE NUMBER: 15836
ABOUT NARS
Founded in 1994 in New York by François NARS, NARS Cosmetics is a leading brand in makeup artistry.
The benefits listed above apply to this role as well.
Join us to be part of a vibrant, innovative, and inclusive team dedicated to beauty and self-expression.
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