Claims Administrator Brackmills, Northampton Monday to Friday | (Apply online only) Interaction is recruiting for a Claims Administrator for our client based in Brackmills, Northampton. This is a temporary role for 6-8 weeks. The purpose of the role is to manage and streamline the claims process with couriers across multiple regions, ensuring timely resolution and accurate process of internal credits. You will be a vital part of the Carrier Management team, responsible for managing carrier claims and ensuring that voided shipments are resolved promptly. Duties: Handle all aspects of claims from start to finish for clients whose shipments have been lost or damaged. You will be the primary point of contact for clients, guiding them through the insurance claim process. Work closely with the client and the carrier to gather all necessary evidence, including documentation and photos, to support the claim. Establish liability by working with international carriers and internal teams. Your goal is to accurately quantify the claim with our carriers and achieve a swift and positive settlement for the client. Identify and resolve shipments that are in a void status across our international sites. Your quick action is critical to prevent these issues from negatively impacting our clients' service level agreements (SLAs). Correct inaccuracies in shipment information, such as incorrect addresses, and ensure the data provided is accur...