Band 3 Central Registration & Booking Clerk
đź“Ť Location: Portadown (moving to Lurgan from June 2026)
đź•’ Job Type: Full-Time (37.5 hours per week)
đź’· Pay Rate: ÂŁ12.75 per hour | ÂŁ17.22 per hour (Saturday rate)
Overview
We are currently recruiting on behalf of our public sector client for a Band 3 Central Registration & Booking Clerk. This is an excellent opportunity for an experienced administrator to join a busy healthcare environment, supporting patient booking and registration services.
Hours of Work (Shift Pattern)
Weeks 1-4 (Monday to Friday):
1. 4 days: 08:00 – 16:00
2. 1 day: 10:00 – 18:00
Week 5 (Monday to Saturday):
3. 3 days: 08:00 – 16:00
4. 1 day: 10:00 – 18:00
5. 1 day: 08:00 – 11:30
6. Saturday: 09:00 – 13:00
Key Duties & Responsibilities
7. Manage patient bookings, including contacting patients and processing appointments
8. Handle incoming and outgoing mail, ensuring timely distribution
9. Process correspondence and maintain accurate administrative records
10. Prioritise workload and meet deadlines in line with service standards
11. Respond to routine queries and escalate where necessary
12. Maintain accurate manual and computerised systems
13. Develop and manage filing systems as required
14. Build effective working relationships with staff and the public
15. Provide general administrative and clerical support as needed
Essential Criteria
Qualifications & Experience
16. 4 GCSEs (Grades A-C), including English Language, AND at least 1 year’s administrative/clerical experience
OR
17. Minimum of 2 years’ administrative/clerical experience
Skills
18. Experience using Microsoft Word or equivalent systems
19. Strong organisational and communication skills
✅ What’s on Offer
20. Competitive hourly rate
21. Full-time hours with structured shifts
22. Opportunity to gain experience within a busy healthcare environment