Position: Administrator (Customer Service Support) Working Week: Monday - Friday Working Hours: 8:30 - 16:30 Per Hour: £12.21 - £12.82 Duration: 6 Month Contract Requirements: Provide key administrative support to our Field Operations regional teams. You’ll work closely with colleagues based both in the office and out on site, helping to keep processes running smoothly and ensuring we deliver excellent service to our customers. This is a varied role where no two days are the same, offering the chance to develop your skills across different areas of the business. Agile working may be available depending on the tasks carried out and your level of experience.What You’ll Be Doing You’ll receive full training and may be involved in a wide range of tasks, including: Processing purchase orders for multiple departments Managing payments to service providers using CRM & CFS systems Assisting with planned power cuts – raising jobs, producing customer letters in line with Ofgem standards Taking customer calls as part of our Call Centre overflow during peak periods or major outages Supporting the third-party faults and damage processes, ensuring compliance with Ofgem standards Collating costs for invoicing third-party providers Supporting Streetworks processes – liaising with local authorities, permits and service providers Assisting with stationery ordering and postal duties Liaising with site staff via telephoneWhat We're Looking For: Proven background in administration Strong IT skills and confident using business systems Excellent planning and organisation skills Clear written and verbal communication A team player with a positive and proactive approach Willingness to learn and develop new skillsIf This Takes Your Inerest, Please Call and Ask For Remi :)