The role We are looking for a Care & Support Workers to join us here at Southern Housing! You will work as part of a team providing personalised care and support services promoting independence, health and wellbeing to people with learning disabilities living at our supported housing scheme You will need to work flexibly to cover evenings and weekends as required to meet the needs of the service. You must be physically able to undertake moving and handling, have the use of a vehicle with business use insurance and will be subject to an enhanced Disclosure & Barring Service check. In this role, you will be required to undertake sleep-in duties Please note this is a permanent, part time role working 21 hours a week The location You will work in our St Helena scheme, based in Sandown, Isle of Wight What you'll be doing Provide support and care to residents/customers, as identified in their individualised plan; in a way which promotes independence, rights, choices and inclusion in the community Support residents/customers' participation in social, leisure, educational and employment opportunities within the local community as outlined in their personalised plan Deal with emergency situations in a calm and professional manner and in accordance with relevant policies and procedures Maintain and develop professional relationships with people who use the service Provide support to residents/customers on benefits, budgeting and menu planning as appropriate Signpost and access specialist services as required Provide assistance with security and safety of residents/customers' homes, and provide support with maintaining their environments Liaise with other housing, health and social care professionals, welfare and advocacy agencies, and other landlords as appropriate What you'll need Hold 4 GCSE passes at grade "C" or above (or equivalent Grade 9-5) inc Maths & English An understanding of the specific requirements of people with support and care needs Good verbal, IT and written communication skills Empathy, compassion, patience and flexibility Be able to act calmly in emergencies and respond in a professional manner to stressful and challenging behaviour Driving licence and access to a vehicle Able to work both as part of a team and also unsupervised Knowledge of personal boundaries, and awareness of local services, including community and social groups Benefits in working with us As a trusting and competitive provider of care and support services on the Island, we can provide you with paid travel time, generous mileage and holiday allowance, paid DBS and training as well as health benefits package. And if you're interested in career progression, then we are the employer for you! The ability to buy extra leave and discount cards Flexible working hours - covering weekdays, evening & weekends Employee referral scheme Cash claim-back on medical treatments Full training provided at no additional cost Additional payment for sleep-in duties, where applicable Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insurance Closing Date: Monday 10th June at 23:59pm About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.