Job Description
My client based in Reading are seeking a high-calibre Commercial & Experience Manager to lead this standout location, delivering exceptional customer experiences alongside strong commercial performance.
Salary: £40,000 – £50,000 + benefits
This is a senior, hands-on leadership role with full responsibility for P&L, operational excellence, and revenue growth—particularly across coworking memberships and meetings & events. You'll set the tone for a best-in-class environment, ensuring every detail reflects the premium nature of the space.
Key Responsibilities:
* Drive and exceed revenue targets, budgets, and KPIs
* Maximise income from coworking, meetings, and events
* Lead, inspire, and develop a high-performing on-site team
* Deliver a seamless, high-end customer experience
* Oversee day-to-day operations, facilities, and supplier management
* Ensure full compliance with H&S, GDPR, AML, and company policies
* Act as the senior escalation point for customer and operational matters
About You:
* Proven experience in premium hospitality or events
* Strong commercial acumen with a track record of driving revenue growth
* An exceptional leader with polished communication and stakeholder skills
* Highly organised, detail-driven, and solutions-focused
* Able to operate autonomously in a fast-paced, high-expectation setting
Given the calibre of this site, we're looking for candidates who can demonstrate standout experience and impact in similar high-end environments.
Please apply by sending your CV to or call 07896811228.
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