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Hhsrs case handler/scheduler

Birmingham (West Midlands)
Reliance Social Housing CIC
Case handler
Posted: 18 December
Offer description

Job Description

Accounts Receivable Officer

The Role:

Reporting to the HHSRS Manager of RSH, you will have responsibility for assisting in the efficient administration of the property compliance department on a full-time time basis.

Key Responsibilities:

* Written / verbal communication with the external contactors - Communicate schedule updates and changes promptly to all stakeholders.
* Maintain the inspection scheduling calendars
* Auditing HHSRS inspection reports
* Handling remedial process and ensuring timelines are kept
* Adhere to departmental processes and procedures
* Keep trackers up to date
* General administration duties associated with our managing agents in relation to their property health and safety audits
* Responding to queries and providing accurate information
* Demonstrating strong attention to detail in all tasks
* Identifying and resolving issues effectively
* Reviewing and auditing invoices for accuracy and compliance
* Schedule inspections ensuring all inspections occur before their expiry dates to maintain compliance and operational continuity.
* Maintain accurate and up-to-date inspection calendars and records using scheduling software or systems.
* Monitor inspection progress, follow up on pending inspections, and proactively address any delays.
* Any other duties related to compliance department as the business requires

Key Duties & Experience:

* Excellent attention to detail with clear and accurate communication skills
* Proficient in data entry with a high level of accuracy
* Strong working knowledge of Microsoft Office applications
* Familiarity with Google Drive, Google Calendar, and Microsoft Teams
* Technically competent with various IT systems and platforms
* Self-motivated team player with strong interpersonal skills, essential in a people-focused environment
* Thorough understanding of health and safety regulations within the housing sector

Desirable:

* 1 year in an administration role desired
* Previous experience in scheduling, operations coordination, or inspections.
* Good understanding of Microsoft packages
* Knowledge of social housing

The Reward:

We strive to be an excellent employer, providing demanding objectives within a supportive, open and honest culture.

For the right individual we have flexible conditions of employment and good opportunities for further training, development and career progression.

How to Apply:

If you are striving for a career in the housing sector, within a dynamic and growing company, please apply online.

We are an equal opportunity employer and welcome applications from all qualified individuals - we do not discriminate based on legally protected characteristics.

We reserve the right to close this vacancy early should we receive sufficient applications.

Job Types: Full-time, Permanent

Pay: From £24,000.00 per year

Benefits:

* Flexitime
* On-site parking

Work Location: In person

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