JOIN US!
BUBBLE CITEA is a locally renowned bubble tea brand. We aim to uphold our core values of high-quality drinks, outstanding customer service, cleanliness, and hygiene. We are looking for individuals who love customer service to join our bubble tea family and deliver excellent customer experiences, ensuring high levels of customer satisfaction. Creating a family environment within the workplace is one of our key values, so our customers and employees are extremely valuable to us. To show how much we value our employees, we focus on and invest in your career development and promotion. If you are looking for a career and not just a job, you are in the right place!
OUR MISSION
Continuously innovate and improve our services and products to create the most memorable and happy experience for our valued customers.
WE ARE LOOKING FOR
* Part-Time Supervisor
YOU WILL
* Be part of a support network working alongside the Store Manager
* Contribute to a teamwork environment by helping in problem-solving, customer relationships, and product quality
* Ensure product quality and customer service meet company standards
* Lead team members to maintain the cleanliness and upkeep of our kiosks
* Protect employees and customers by providing a safe and clean store environment
* Ensure efficient and effective operation by bubble baristas to accomplish daily duties
* Be responsible for protecting store assets by following procedures for safety, stock handling, security, maintenance, and cash handling
* Remain calm and observant during busy periods or unforeseeable situations and deploy team members to ensure the best customer experiences
* Manage and create content for TikTok
* Complete reasonable tasks assigned by the company
YOU ARE
* Ideally have experience in driving a high sales-focused culture in a fast-paced food/beverage industry
* Able to work flexible hours, including evenings, weekends, or holidays
* Legally eligible to work in the UK
* An energetic person with positive thinking and a 'can-do' attitude
* Maintain regular and punctual attendance
* Willing to learn new skills and share your knowledge with our customers and team
WE OFFER
* Amazing opportunities for career progression
* Free bubble tea drinks during breaks
* Pension scheme
* Staff discount scheme on our bubble tea drinks
* Great training to help you integrate quickly into the team
* Numerous opportunities for growth as part of BUBBLE CITEA
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