We are looking for a General Manager to join our new Cardiff opening
Society Café is a small independent group of Speciality Coffee shops based in Bath, Bristol and Oxford, Cheltenham and soon Cardiff. As well as a full set of fantastic coffee skills, we're looking for someone who can offer impeccable customer service, has a keen eye for detail, and a positive can-do attitude. The role will be hands-on, overseeing an exceptional level of customer service and a quality coffee offering, whilst also keeping on top of your managerial duties. You will be working within a team of excellent baristas who pride themselves on doing everything on a speciality level. Passion, energy and a genuine desire to offer the very best possible experience to each customer that has chosen to visit us is essential.
The ideal candidate will have management experience within the hospitality industry, and a strong background in specialty coffee. More than anything, you will positively contribute to the overall atmosphere, the team and to the customer experience. You will be someone who thrives on positive change and is able to build and lead a team under pressure in a growing business.
We expect that you:
* Lead and inspire the team.
* Manage the day to day operation of the venue and ensure the smooth running of every shift.
* Have a true passion for great customer service.
* Have an infallible eye for detail across all areas.
* Create and manage staff rotas that meet both the needs of the team and the business.
* Oversee all stock ordering.
* Are responsible for the day to day Health & Safety and ensuring all Food Hygiene guidelines are maintained.
* Are able to serve consistently great coffee, through busy periods in the form of espresso, milk based beverages and aeropress.
* Can confidently dial in coffee to a recipe, using a Malkhonig E80s and E65s GBW and Mahlkonig EK43.
What we offer:
* A competitive salary with the potential for career development and a great company culture.
* A flexible rota, with a good work life balance.
* A dedicated and long standing team.
* Staff discount on all drinks and retail items.
* Free hot drinks whether you are working or not
* An excellent training programme with Origin Coffee Roasters, as well as lots of opportunites to develop your learning within the speciality coffee industry.
Job Type: Full-time
Pay: £30,000.00-£33,000.00 per year
Benefits:
* Casual dress
* Discounted or free food
* Employee discount
Work Location: In person