Job Description
Job Title: Administrative Officer - Temporary Assignment (Until December 2025)
Location: Sheffield Combined Court, The Law Courts, 50 West Bar, Sheffield, SYK S3 8PH
Pay Rate: £12.36 per hour
Department: Her Majesty's Courts and Tribunals Service (HMCTS)
Contract Type: Temporary (until December 2025)
Hours: Full-time
Join the Justice System and Make a Real Difference
Are you an organised, proactive individual with excellent customer service and administration skills? HMCTS is looking for dedicated Administrative Officers to support the smooth running of courts and tribunals. This is a fantastic opportunity to contribute to public service in a meaningful role, while gaining experience in a highly respected government organisation.
About the Role
As an Administrative Officer, you'll play a vital role in progressing cases through the courts and supporting essential functions within HMCTS. You'll be part of a flexible, collaborative team working to improve services using Lean principles and continuous improvement tools.
While based at Sheffield Combined Court, there may be occasional requirements to assist at nearby HMCTS locations.
Key Responsibilities
Administration & Casework:
1. Prepare and manage case files, court/tribunal documents, and correspondence
2. Input and update data using in-house systems
3. Organise meetings and hearing logistics
4. Handle post, photocopying, and filing
Customer Service & Communication:
5. Assist court users, judiciary, and legal professionals in person, by phone, and in writing
6. Offer helpful, prompt, and polite service at all times
7. Support the scheduling and progression of hearings
Operations & Process Support:
8. Clerk hearings and tribunals
9. Handle payments, court documents, and warrant processing
10. Use Lean techniques to solve problems and improve team processes
11. Participate in team meetings and contribute to small projects
Verification & Accuracy:
12. Check records, reports, results, and legal documents
13. Process calculations and financial information
14. Ensure quality and compliance of administrative output
What We're Looking For
15. 5 GCSEs (A*-C) or equivalent OR NVQ Level 2 in Business Administration
16. Previous admin or office-based experience
17. Strong IT skills and ability to use data systems
18. Excellent attention to detail and organisational ability
19. Confident communicator with good interpersonal skills
20. Adaptability, reliability, and a commitment to public service
Why Join HMCTS?
As part of the Operational Delivery Profession, you'll be joining a nationwide network of public service professionals. You'll benefit from ongoing training, professional development, and the chance to support justice and fairness in your community every day.