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Duty manager - chipping norton

Chipping Norton
Duty manager
Posted: 13 June
Offer description

Duty Manager - Chipping Norton THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. The Wild Rabbit is a modern British inn - a place to eat, drink and sleep. Set in the beautiful quintessential village of Kingham in the Cotswolds, we serve locally sourced, fine dining seasonal food in a relaxed and welcoming setting. ABOUT THE ROLE We're looking for a dedicated and proactive Duty Manager to join our team for two days a week. This hands-on role involves leading daily operations in the absence of senior management, ensuring exceptional guest experiences across our bar and dining areas. You'll be responsible for upholding high service standards, motivating the front-of-house team, and maintaining the smooth running of the site. This is a fantastic opportunity for someone with strong leadership skills and a passion for hospitality to take ownership and make a real impact. SALARY: 15:00 per hour plus tronc HOURS: Part time - 22 Hours DAYS: Monday and Tuesday RESPONSIBILITIES Lead the day-to-day operations on Mondays and Tuesdays in the absence of the Restaurant & Bars Manager. Deliver outstanding guest service, ensuring every guest feels welcomed and well cared for. Motivate and guide the front-of-house team to maintain high energy and service standards throughout the day. Maintain cleanliness, presentation, and stock levels across all public areas, including the bar and guest spaces. Accurately manage cash handling, daily banking, and site closing procedures. Support bar and light bites service, cellar management and weekly line cleaning. Ensure all compliance tasks, health & safety checks, and mandatory training requirements are up to date and properly documented SKILLS YOU WILL BRING Proven experience in a hospitality supervisory or management role, ideally within a luxury bar or restaurant environment. Excellent communication and team leadership skills with the ability to delegate effectively. A guest-focused mindset with a strong commitment to delivering exceptional service. Confident in managing site operations, including cashing up and handling customer feedback. Highly organised with strong attention to detail and the ability to multitask under pressure. Professional appearance and attitude, with a strong sense of personal responsibility. Proficiency in using a reservation system and good telephone manner. PERKS & BENEFITS Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1. Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice. Private Medical: We offer subsidised private medical insurance through Bupa. Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%. Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary. Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.

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