Job Description What you get to do in this role: Channel Strategy & Execution Develop and execute comprehensive partnerships and channel strategy aligned with ServiceNow’s regional goals. Identify, onboard, and nurture strategic partners to expand market reach and solution offerings. Partner Performance Management Set and track KPIs for partner success including revenue targets, pipeline growth, and customer satisfaction. Conduct regular business reviews and performance assessments with key partners. Ecosystem Development Build and maintain a robust ecosystem of resellers, GSIs, MSPs, VARs and boutique consultancies. Foster collaboration between partners and internal teams to deliver joint value propositions. Stakeholder Engagement Act as the primary liaison between ServiceNow and channel partners in the UK&I region. Influence cross-functional teams including sales, marketing, and technical enablement to support partner success. Go-to-Market Innovation Co-develop go-to-market campaigns and joint offerings with partners. Drive partner-led demand generation and customer acquisition initiatives. Enablement & Advocacy Lead partner enablement programs to ensure technical and sales readiness. Champion partner advocacy within ServiceNow and represent the channel voice in strategic planning. Team Leadership & Development Lead, coach, and inspire a team of channel managers and partner specialists. Set clear objectives, provide ongoing feedback, and support career development. Foster a collaborative, high-performance culture aligned with ServiceNow’s values. Ensure alignment between individual goals and broader channel strategy. Reporting & Insights Provide regular reporting on channel performance, market trends, and competitive insights. Use data-driven analysis to refine strategy and optimize partner engagement.