Overview
VodafoneThree - Assure Network Specialist
Location: Farnborough (onsite). Salary: Excellent basic salary plus bonus and Vodafone benefits. Working Hours: Full time 37.5 hours per week - Mon to Fri.
We are an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
About VodafoneThree
We are building a network the UK can count on, connecting people, places and potential. We aim to close the digital divide, empower communities and drive progress. We strive for a workplace where different perspectives are welcomed and everyone can show up as their true self. You will be part of a team that cares about each other, our customers, and the future we are building, and you will be welcomed, valued and encouraged to bring your whole self to work.
Join Vodafone Three and be at the heart of change—building responsibly, investing sustainably and creating lasting opportunities. We are invested in 5G and digital infrastructure, powering businesses and communities across the country. We move at pace because what we are building matters.
Role
What you’ll do:
* Be part of a VBSE Assure team in a Network Management Centre supporting multiple networks, providing 2nd Line operational support to Government customers.
* Provide expert technical services focusing on Transmission and IP elements within the VBSE network.
Responsibilities
* 2nd Line support to the assure team, maintaining fault work in accordance with customer service level agreements.
* Support with maintain the 24/7 shift Rota
* Deal effectively / efficiently with queries from customers and manage ticketing
* Perform regular audits on the networks and systems.
* Provide technical support to others in the department and to customers. Make recommendations to VBSE management on complex technical matters.
Who You Are
* Be able to maintain customer confidentiality and ability to hold security clearance.
* In-depth knowledge of Transmission equipment and networks (DWDM, SDH, PDH, etc.) in a telecoms provider environment.
* Awareness of configuration of Ciena and Alcatel equipment.
* In-depth knowledge of IP networking, switching and routing in a telecoms provider environment.
* Awareness of configuration of Cisco and Alcatel IP/Ethernet equipment.
* A clear and analytical approach to problem management.
* Understanding of ITIL working practices.
Note: If you don’t meet every.desired criterion, we encourage you to apply. We value inclusion and believe diverse experiences can fit this role or others, and our recruitment team can help you understand how your skills align.
What We Offer
We offer competitive pay with bonuses, up to 28 days off plus bank holidays, and paid time for charity work. Benefits can be personalized for you and your family, including discounts, vouchers, a pension plan, and learning tools. We support your career development and parental leave policies.
Need to know
We are regulated by the Financial Conduct Authority. All offers of employment are subject to background checks, including criminal (DBS) and financial checks to meet regulatory standards.
If you require reasonable adjustments or have accessibility needs during recruitment, please refer to the Accessibility section of our Careers website for guidance.
We use AI in various parts of our business to boost innovation and efficiency. We value your unique experiences and achievements, and during the interview we want you to rely on your own knowledge and skills.
#vodafoneuk #VodafoneThree
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Telecommunications
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