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Transport First Line Manager based in Stoke-on-Trent
Position: Transport First Line Manager
Contract Type: Permanent (Full-Time)
Shift patterns: Rotating shift pattern as detailed below
Location: Stoke-on-Trent, ST4 2TP
DHL, an award-winning leading supply chain business, is seeking a Transport FLM to coordinate our daily logistics requirements. To succeed, you should have comprehensive knowledge of supply chain supervisory practices and a clear understanding of warehouse procedures, including storing goods, dispatching orders, and tracking transportation vehicles.
Shift Rota
Week 1: REST, 10:00 - 22:00, 10:00 - 22:00, REST, REST, 10:00 - 22:00, 12:00 - 20:00
Week 2: 08:00 - 20:00, REST, REST, 10:00 - 22:00, 10:00 - 22:00, REST, REST
Week 3: REST, 06:00 - 18:00, 06:00 - 18:00, REST, REST, 06:00 - 18:00, 06:00 - 14:00
Week 4: 06:00 - 18:00, REST, REST, 06:00 - 18:00, 06:00 - 18:00, REST, REST
Role Purpose
* Coordinate and support safe and efficient operations during shift, ensuring standards and outcomes are met.
* Execute transport plans to achieve SLA's and KPI's.
* Demonstrate driver engagement and management, acting as front-line representative.
* Manage and motivate the transport team through performance dialogues and engagement.
Requirements
* Transport Office experience preferred.
* Line management capabilities.
* Knowledge of transport legal compliance.
* Health & Safety compliance using best practices and problem-solving processes.
* Excellent communication skills (verbal & written).
* Supervisory skills including performance management, absence, conflict resolution, and development.
* Commercial awareness of KPIs impact.
* Passion, a right-first-time attitude, and respect for others.
* Good numerical skills and IT literacy.
Why Join Us?
* Free on-site parking.
* Discretionary bonus based on performance.
* Flexible working arrangements available; inquire during interview.
* Generous pension scheme with 8% employer contribution and 4% employee contribution.
* Free confidential 24/7 GP consultations.
* Retail and lifestyle discounts.
* Loans, savings schemes, and free mortgage advice.
* Learn more at DHL Careers.
Who We Are
We are the global leaders in supply chain management with 188,000 employees across over 50 countries, serving various industries including retail, automotive, and healthcare.
Building an Inclusive Workplace
We value diverse skills and experiences, supporting ex-service personnel and veterans in finding employment.
Note
Applications are reviewed continuously; early submission is encouraged to ensure consideration.
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