Posted: 16 June
The role
ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
Are you a natural team leader? Do you enjoy helping people? We are looking for an Emergency Responder Team Leader to join our friendly team in Crewe on a 12-month fixed term contract.
As an Emergency Responder Team Leader, you will lead and effectively supervise the Emergency Response team to deliver a safe and resident focused service. You should have experience of managing a small team and be able to provide a high quality and resident focused response service to help the team meet the needs of residents within our Extra Care Scheme in Crewe.
You will require experience within the care sector or have previously worked in a similar position, along with a compassionate and caring nature and a commitment to making a real difference to our residents' lives.
What we are looking for
We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be reliable and responsive in nature, but you will also have great customer service skills and a willingness to go the extra mile. You will also have:
Experience of providing a sensitive and supportive approach to vulnerable people maintaining their dignity and self-respect
Experience of supervising or managing a small team
Good communication skills - both verbal and written
Understanding of current issues in the provision of social housing and care for the elderly and the ageing process, demonstrating empathy with elderly people.
Reasonable standard of administration - numeracy and literacy skills
Social housing management experience or experience of managing mixed tenure housing is desirable but not essential.
If you are interested in finding out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the attached role profile. Please apply with a CV and a covering letter detailing how you meet the essential criteria.
TGPCVL
Benefits
Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
Performance Pay: Annual Performance Score bonus subject to eligibility
Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death
Health Plan Options: There are a couple of health care schemes available depending on the post grade
VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
Access to the Finance wellbeing portal
Professional subscription annual payment
Travel season ticket loan
Car lease scheme
TPBN1_UKTJ
