Retail Advisor, 24hrs, Horsham – Virgin Media O2
Location: Horsham
Job Type: Part Time
Salary: Competitive + Fantastic Benefits
Summary: As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
What You’ll Be Doing
* Welcoming customers with a friendly, approachable attitude.
* Building rapport to understand their needs and recommending tailored solutions.
* Showcasing our innovative products and meeting performance goals.
* Helping to maintain an inviting and organised store environment.
Want to see what it’s all about for yourself? Copy this link into your browser to see a day in the life of our Retail Advisors: https://youtu.be/raOVboCNnK8?si=owx41uFLzBm3lNbV
The Must Haves
* Confidence, communication skills, and a passion for delivering great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to different shifts and customer demands.
* An open mind, ready to learn and grow in a fast-paced retail setting.
Other Things We Are Looking For
* A genuine interest in technology and how it can make life better.
* Previous experience in retail, sales, or customer service (not essential).
* A proactive attitude and team spirit to thrive in a collaborative environment.
What’s In It For You
We’ll Set You Up For Success. You’ll have a supportive team and exceptional tailored training on a 4-day (30 hours) induction within the first two weeks of your start date. You’ll also receive:
* A competitive hourly rate of £12.40, with potential to earn more through our accreditation programme.
* Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
* Market-leading maternity, paternity, neonatal, and carers leave policies.
* 23 days’ annual leave and your birthday off, plus the option to buy and sell up to 5 extra days.
* An excellent pension scheme, matching up to 10%.
As well as the benefits, we offer a wide range of support, rewards and tools – all focused on helping you prioritise what matters.
Next steps
Following your application, you’ll receive an invite to complete an online assessment. If you’re successful, you’ll receive a call from a Recruiter to discuss the role in more detail.
So, What Are You Waiting For
This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Sales and Business Development
Industries
* Telecommunications
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