Job Details: Crossroads Peer Mentor Apprentice
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.
Overview
Crossroads Peer Mentor Apprentice - 18 month Apprenticeship (fixed term)
Working hours: 30 hours per week with one study day included.
Location: Any site within the North Yorkshire area, dependent on candidate preference.
About the role
We have a fantastic opportunity for someone to join our team, to work in the North Yorkshire area as a Peer Support Apprentice. The role will support vulnerable individuals whose lives have been affected by mental health, substance misuse or a learning disability, whilst studying towards a recognised qualification to then hopefully further your career prospects!
Responsibilities
* Meet with individuals on a one to one or multi-agency basis to provide care and support as defined within the care plan.
* Support and contribute to client care planning and risk management alongside the Criminal Justice worker roles.
* To work directly with police, probation officers, and youth offending teams, in custody, court and community settings.
* Meet with clients within a range of community settings or where appropriate within their home, to promote and enable engagement with appropriate services, ensuring adherence to lone worker guidance.
* Act as a point of contact for individuals requiring support.
* Work within a multi-disciplinary team promoting the value of lived experience supporting positive outcomes for service users.
* Develop helpful relationships with clients to support them to access key services to improve their physical and mental wellbeing.
* Offer engagement, emotional and other support including information, advice and guidance on a range of topics to services users and their families/carers in relation to community support services.
* Ensure service information is recorded to a high standard within agreed timescales.
* Engage in study in an education setting one day per week working towards a recognised qualification.
About you
* Must hold a GCSE Maths and English qualification or an equivalent. If you do not, you must be willing to work towards a pass in Functional Skills Maths and English, alongside the apprenticeship.
* Willing to undertake a minimum Level 2 qualification in Health and Social Care.
* Waythrough recognises and values the support lived experience can offer individuals and as such it is preferred that apprentices have personal lived experience of mental health issues/criminal justice system.
* Good IT skills, including Microsoft Office programmes.
* A full UK driving licence and access to your own vehicle is preferred but not essential.
To view the full job description and person specification, please apply via the Company Website.
The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band.
What Waythrough offers
* Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 year’s service)
* Annual leave purchase scheme
* Enhanced occupational sick pay
* Enhanced employer contribution to your workplace pension
* Death in service benefit
* Free Will writing
* Eyecare vouchers
* Blue light card discount
* Fantastic learning and development opportunities, including free training courses
* Work-life balance - flexible working and family friendly policies
* Happy, Healthy You! – wellbeing offers for our workforce
* Employee Assist Programme and Waythrough Support Networks
Equal opportunities
Waythrough is an equal opportunities employer. We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear from you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk
Application details
Applications Close Date: 15 Oct 2025
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