Overview
Bromsgrove and Redditch Councils, Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer drive organization, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve. The tenants are at the forefront of everything we do. The successful candidate is, therefore, the main point of contact where they are expected to have a positive attitude and eager to help when working with our tenants.
Responsibilities
* Good phone communication skills - being polite and calm at all times, and asking questions to understand the nature of the call
* Problem solving
* Administrative skills
* Teamwork
Qualifications/Requirements
* Good phone communication skills - being polite and calm at all times, and asking questions to understand the nature of the call
* Problem solving
* Administrative skills
* Teamwork
Benefits
* pension
* generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
* flexible working, where appropriate
* Employee Assistance Programme
* access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more
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