Are you a self-motivated individual, with an eye for detail who takes a pride in their work? If so, we want to hear from you!
Optimum Recruitment Group are proud to be working exclusively with a brilliant business who are currently recruiting for an Administrator to join the team. The role is based on a regional operational site in Essington.
Working within the Commercial team, you will be providing all-round administrative and customer support to the activities. This is a newly created role, with the primary responsibility to assist the team to make a difference and achieve their commercial plans and goals by delivering innovative and pragmatic solutions whilst ensuring tasks are completed to a high standard.
Commercial tasks will include customer relationship management, pricing and system implementation, and tracking and providing management reports.
Your key duties will include:
* Ensuring compliance with the relevant processes, regulatory guidance, company management systems, corporate governance and Standard Operating Systems/procedures for the operational site.
* Working within the sales and administration team providing administrative support to the activities of the commercial teams.
* Data entry of new enquiries onto the company’s system from a completed technical assessment form.
* Day to day monitoring of centralised inbox and distributing service requests in accordance with the sites area coverage.
* Creating accurate quotations from the enquiry to forward onto clients on behalf of account managers.
* Updating and maintaining customer information.
* Responsible for all administration including producing and correspondence as & when requested.
* Providing telephone support to the sales team and other stakeholders.
* Uploading of customer invoices
* Creation of month end reports
Do you have the following skills, knowledge and experiences:
* High levels of customer service experience.
* Proven track record, working with a team, managing a busy workload, meeting deadlines, and delivering results.
* Strong administrative experience.
* Strong computer-based skills including Microsoft Excel, Word and Outlook with previous experience gained within an administrative support role.
* Ability to focus on detail and complete administrative duties to tight deadlines.
* Experience of and ability to work in a methodical, organised and systematic manner.
* Skilled in working within deadlines whilst being flexible and able to confidently prioritise tasks.
Salary up to c£28k dependent on skills and experience plus a generous benefits package. This is a site based role. Monday – Friday 37.5 hrs per week