Overview
This is a great opportunity to join a growing business within the Financial Services Industry. Our client is looking for a Customer Service Executive, reporting to the Sales Operations Manager. You will be responsible for providing comprehensive sales and administration support, including customer liaison, quoting/selling along with various other administration duties. The company offers opportunities for progression and the chance to study NVQs and related qualifications. Salary £26,000 - £30,000 depending on level of experience, plus bonus scheme, career development plans allowing you to progress and grow within the company. This role is fully office based.
Responsibilities
* Dealing with customers by telephone and advising them of the various products available
* Completing applications on behalf of customers, ensuring all key information is recorded with accuracy
* Updating internal systems with sales information
* Producing necessary documentation for new insurance policies
* Maintaining various customer records and handle policy renewals
* Responding to email/telephone enquiries generated from the website
* Performing further business projects upon request of the Sales Operations Manager
Experience / Qualifications
* The ability to deliver outstanding customer service
* Experience in financial services is preferred
* Competent in Microsoft Office packages
* Excellent communication/negotiation skills
* The ability to learn processes quickly
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