Clinical Support Worker Maple A * Internal Only*
The closing date is 29 April 2026
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY
Clinical Support Worker B3
An exciting opportunity has arisen to work on Maple A at the Cumberland infirmary. Aspen ward has relocated to Maple A. Maple A is a general surgical ward specialising particularly in colorectal, upper GI, lower GI and Urology.
We offer extended learning opportunities to enhance your skills and support further education.
Main duties of the job
The successful candidate will work in support of the registered nursing team in providing the fundamentals of care for our patients. You will be expected to undertake the Care Certificate to enhance your knowledge and the care that you provide.
The role requires staff to work days, nights and weekends.
The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this.
About us
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people across north Cumbria. Established on 1st October 2019, the Trust provides a wide range of community and acute services throughout the region.
* Being a clinically led organisation
* Quality and safety at the heart
* A positive patient experience every time
* A great place to work
* Managing our money well
We are serious about supporting a diverse workforce that reflects our local community and are a inclusive and compassionate place to work.
Job responsibilities
In addition to the main duties, the role involves supporting registered nursing staff with care activities, assisting with patient mobilisation, maintaining accurate documentation, and ensuring a clean and safe environment. The post requires working flexible hours, including nights, weekends and bank holidays.
Qualifications
* oLevel 3 vocational qualification OR short courses and completion of a competency workbook equivalent to Level 3 in a range of patient and clinical care duties OR equivalent knowledge and experience
* oTheoretical knowledge
* oExperience of a range of care and related procedures
* oClinical observations
* oKnowledge of data protection legislation and health and safety at work legislation
* oNational Care Certificate or commitment to complete within 12 weeks of commencing employment
* oNumeracy and Literacy Level 2
* oUndertaken relevant additional training for Clinical Support Workers
Knowledge & Experience
* oExperience of working in health or social care
* oExperience of undertaking and recording clinical observations and escalating changes or findings
* oWorking knowledge of legislation underpinning care provision
* oUnderstanding of the importance of robust, accurate, clear, timely documentation
* oInsight into the behaviours and skills of a carer and the need for effective teamwork
* oKnowledge of Safeguarding
* oUnderstanding work‑related boundaries
* oAwareness of GDPR and the need for confidentiality
* oFamiliarity with current NHS and social care policies
* oClinical policies and procedures
* oEvidence of understanding of Trust Business
* oExperience of working in the Trust previously
Skills and Aptitudes
* oExcellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication
* oTime‑keeping, planning and prioritisation skills
* oBasic IT skills to use electronic patient records and other Trust systems
* oAnalytical and judgement skills to make decisions based on patient/service user interactions, observations and metrics
* oAbility to demonstrate the importance of holistic person‑centred care and related procedures
* oAbility to use initiative appropriately
* oAbility to demonstrate the compassionate values and behaviours needed for dignified care
* oDesire to encourage and support patients to remain as independent as possible
* oAbility to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals
* oCaring and empathetic
* oMotivated and with a pro‑active approach
* oAbility to work independently and as part of a team
* oCommitted to providing high quality patient care
* oWillingness to undertake job related training and multi‑disciplinary competencies for more effective patient care
* oPersonal resilience
* oAbility to work calmly and effectively under pressure
* oPresents self as courteous, respectful and helpful and understands importance of professional image
* oReliable, adaptable and dependable
* oVenepuncture
Personal Circumstances
* oWilling to work flexible hours including nights, weekends and bank holidays
* oFlexible and versatile approach to meet the needs of the service
* oAbility to travel between the sites from which the Trust undertakes its business, or attend meetings or training off‑site
Other requirements
* Promote equality and value diversity
* Adhere to Trust Values and professional behaviours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction.
Additional Information
Relocation assistance may be available for successful applicants moving to the region for certain posts. If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Applicants who do not meet the eligibility criteria will not be progressed.
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