We are currently working with a Housing Association based across Bristol and Exeter who are looking for a competent Debt Advisor to join their team on a permanent and hybrid basis.
Responsibilities of a Debt Advisor:
Give regular debt advice to vulnerable individuals dealing with financial challenges in-line with FCA
Be able to sign post vulnerable clients to the correct agencies that can aid them with their financial struggles
Set up payment plans, assist with welfare benefits ad income maximisation to prevent arrears
Adapt to different customer requirements and work in a hybrid and tailored manner by making home visits, phone calls and communicating via email
What we'd love to see from you:
Accredited in or working towards experience in providing debt advice
FCA regulated experience or the equivalent CertMAP qualification
Have knowledge on welfare benefits, income maximisation and arrears prevention
Have a full UK driving license and access to a vehicle
Benefits of this role:
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional Wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/adoption pay
Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
Job title: Debt Advisor
Location: Bristol or Exeter
Salary: £32,000
Working Hours: 37 hours - hybrid working
If this Debt Advisor role is for you then please apply or contact (url removed)