Person Specification: · Excellent analytical skills and an understanding of pricing & actuarial models and methods. · Must be highly articulate, with exceptional communication and interpersonal skills — required for daily liaison with clients and brokers and building strong working relationships. · Strong marketing and business development capability — commercial acumen, ability to influence and negotiate to various levels of seniority, internally and externally. · Highly computer literate within MS office applications and an advanced level proficiency using underwriting systems such as Genius and Openbox an advantage · Methodical approach to work, strong organisation skills; capable of dealing with tight reporting dealing and conflicting priorities Overall team player with collaborative outlook. Duties and Responsibilities: · Respond to enquiries from brokers received by phone, e-mail or online platform in a courteous and helpful manner ensuring all information to enable the underwriting of any risk is obtained and filed correctly. · Ensuring receipt of and review of outstanding information (including the underlying / followed policies) to ensure consistency with the terms and conditions agreed at binding. · Regular liaison with our claims team to ensure underwriters have up to date claims information on all renewal accounts. · Conduct referrals to the compliance department in conjunction with the underwriters to ensure all risks are subject to any required checks. · Conducting quarterly reviews of the underwriting files to ensure that all the required documentation is present and accounted for. · Accountable for ensuring that the underwriting files are kept in an orderly manner and in accordance with the underwriting guidelines and in conjunction with the underwriters. · Maintain frequent dialogue with the Underwriting Operations team to ensure that files are maintained at the expected and required level of completeness. · Assisting with the creation and updating of business logs and other tools as required. · Liaise regularly with our credit control team and work with them to resolve any issues with late premium payment, taxes or reconciliation. · Maintain up to date knowledge of current affairs and market trends through individual research and team discussions.