Account Handler (Insurance – Personal Lines & SME) Location: Westcliff-on-Sea With so many local brokerages being taken over, many experienced Account Handlers are finding themselves in unfamiliar, corporate environments. If you’re looking for a stable, independent business where your experience is valued and your voice still matters, we’d like to talk to you. Are you an experienced Insurance Account Handler feeling unsettled by recent broker acquisitions or changes in your current business? or; Are you feeling that you are in a stale position and are looking for change to your current insurance role? If the answer is yes then you could be the right person to come and join us. About Us We are a long-established, independent brokerage offering stability, autonomy, and a genuinely supportive environment, where your experience is valued and your voice is heard. The Alan Blunden Group (including Cover4 and ABACUS) has been serving clients since 1946. Based in Westcliff on Sea, we employ over 90 staff across our offices and continue to grow through investment in our people, systems, and service. Unlike many consolidators, we remain independent, focused on: • Long term client relationships • Personal service • Supporting and developing our team We believe in giving experienced staff the freedom to do their job properly, without unnecessary layers or targets that compromise service. The Role We are looking for an experienced Account Handler to manage a portfolio of: • Motor • Household • Small commercial risks (trades, shops, offices, etc.) You will take ownership of your own work, handling policies from inception through to renewal, and providing a high-quality, personal service. Key Responsibilities • Manage new business, renewals, and mid-term adjustments • Build and maintain strong relationships with clients and insurers • Negotiate terms and obtain competitive quotations • Ensure accurate documentation and compliance • Manage your own workload and priorities effectively • Identify opportunities to enhance client cover and retention What We’re Looking For Essential • Minimum 2 years’ experience in an insurance broking environment • Strong working knowledge of: o Motor o Household o SME commercial risks • Confident dealing directly with clients • Ability to manage cases independently Desirable • Experience using Open GI • Cert CII (or working towards) Why Join Us? • Stable, independent brokerage • Supportive, experienced team • Real input into how the business operates • Long-term career opportunity • Competitive salary and package based on experience A Better Fit if You’re Feeling… • Lost in a large corporate structure • Concerned following a recent acquisition • Restricted by rigid processes or targets • Ready to move somewhere you’re genuinely valued The interested applicant must have at least grade C (4) for English Language & Maths GCSE (or equivalent). They must also have the Right to Work in UK. We also offer the following benefits on completion of successful probation period (after 4 months): Free on-site car parking (from day 1) Health Cash Plan scheme (taxable) (from day 1) Private Medical Insurance (taxable) (from day 1) Time off in Lieu (TOIL) Company funded Chartered Insurance Institute (CII) membership, qualifications study & exams (50% to be repaid if employee leaves within 12 months of last payment(s)) Free tea, coffee, soft drinks (from day 1) Group life cover (2 x annual salary) (from day 1) Workplace pension scheme (option to join if under 22) (from 3 months) Company funded staff social events (as & when) Employee Assistance Programme (wellbeing, counselling etc.) Ride to Work scheme (available) Birthday day off each year Early close (1pm) on Christmas Eve & New Year’s Eve.