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Fraud prevention officer - transaction monitoring (days)

Stoke-on-Trent
bet365
Posted: 9 October
Offer description

Job Description


As a Fraud and Risk Specialist, you will mitigate the risk of fraudulent activity and help to protect the Business from financial threats.

You will be responsible for monitoring transactions, delivering an effective risk assessment and analysing behavioural patterns and trends.

We truly believe that staff development is the key to success and there is an abundance of experience and support to help you grow as a professional.

No previous knowledge or experience is required as full training is provided.


The position is full time, five days from seven, typically between the hours of 07:00 and 20:30, which includes hybrid working once fully trained.


Qualifications

* Excellent attention to detail, producing consistent results.
* Self-motivation and ability to perform a multitude of tasks in a fast-paced environment.
* Strong work ethic, working both independently and as part of a team.
* Ability to problem solve and find effective resolutions.
* Ability to work to high standards while under pressure.
* Excellent written and verbal communication skills.
* Computer literacy, including a good working knowledge of Outlook, Excel and Word MS Office products.


Additional Information

* Monitoring transactions in line with our internal risk controls.
* Assessing the risk of deposit, withdrawal and product activity.
* Analysing customer information, betting and gambling patterns and other forms of activity to accurately identify risk behaviours.
* Using proactive investigation techniques to identify new and emerging threats.
* Producing detailed reports regarding fraudulent activity.
* Contacting customers via telephone and email.
* Providing 2nd line support to the operation regarding fraud and risk related queries.

By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Notice -

At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.

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