Customer Team Leader
Location: 229 Broadgate, Grasmere, LA22 9TA
Pay: £13.99 per hour
Contract: 30 hours per week + regular overtime, permanent contract, part‑time
Working pattern: varied shifts including early mornings, afternoons, late evenings and weekends – to be discussed at interview
30% discount for Co‑op product members – see benefits below
Apply easily from your mobile by completing our assessments – no CV needed!
You must be aged 18+ to authorise age‑related sales.
Join us as a Customer Team Leader and take the next step toward managing your own store.
As a Customer Team Leader, you'll lead a small team in a fast‑paced Co‑op store, helping to deliver essential services to your community. Depending on your store you may work in our post office, bakery or support online services and home‑delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers.
What you'll do
* Own the day‑to‑day running of the store by leading the team on your shift
* Motivate, coach and support your team to deliver great service and efficient operations
* Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
* Support store performance through merchandising, stock accuracy and HR processes
* Champion Co‑op through community engagement and membership growth
What you'll bring
* Passion for people and leadership
* The ability to work flexibly and lead by example
* Skills in retail, merchandising or team management (experience not essential)
Why Co‑op?
* Full training and career development resources
* 30% discount on Co‑op products in store
* Flexible access to pay as you earn it
* Up to 10% pension contributions
* 36 days of holiday (pro‑rata, including bank holidays)
* 24/7 access to GP appointments and colleague support programme
* Market‑leading policies to help you through life's big moments
A place you'll belong
We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.
As part of the application process for this job, you'll need to complete two online assessments. It will take 15–20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
#J-18808-Ljbffr