Heol Y Gamlas Parc, Nantgarw, Cardiff CF15 7QU, UK Reporting to the Quality Manager, the Quality Inspector will support the Quality Assurance function by ensuring that all products meet internal and external quality standards. In addition, the job holder will assist in liaising with customers and suppliers to resolve quality issues, maintain compliance with ISO and BRC standards and assist in driving continuous improvement across production & 6S process. Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference as such we are looking for Quality Technician to join our team Key Responsibilities: for the role of Quality Technician Conduct routine quality inspections and audits on processes and goods. Assist with communication with suppliers and customers to address quality concerns, co-ordinate complaints and assist with customer satisfaction. Assist in maintaining and improving the Quality Management System (QMS) in line with ISO 9001 and BRC Global Standard requirements. Assist in internal and external audits, including preparation of documentation and follow-up on corrective actions. Support the implementation of quality improvement initiatives and root cause analysis and 6S of the site (e.g., 5 Whys, Fishbone). Ensure accurate and timely completion of quality records, reports, and documentation. Monitor and report on key quality metrics and trends. Qualifications & Experience: 2 years of experience within a manufacturing or printing environment Knowledge of ISO 9001 and BRC standards (certification or audit experience preferred) Excellent communication skills with the ability to interact professionally with customers and suppliers Proficient in Microsoft Office and ideally in quality management software/tools Knowledge of printing processes and materials would be advantageous. Diversity & Inclusion: MCC fosters an inclusive culture that respects and embraces our teammates’ diverse backgrounds and experiences, so that everyone can achieve their full potential here. We aspire for our company to truly reflect the diversity of our customers and the markets we serve. We are committed to equal opportunity for everyone, regardless of peoples’ gender identity/expression, age, language, sexual orientation, ability, race, socioeconomic status, national origin or other characteristics.