The Volunteer Coordinator will play a key role in strengthening Cadent's social impact by designing, promoting, and delivering meaningful volunteering opportunities for colleagues. The postholder will work closely with charity partners, internal stakeholders and Network Directors to create programmes that deliver real value for the communities we serve and increase awareness of Cadent's community commitments. This role focuses on building strong relationships, identifying impactful opportunities, and ensuring volunteering activity aligns with Cadent's values, strategy and corporate responsibilities. Reporting of successes, management information and data collation as well as presenting at senior levels across the business is also a key responsibility and accountability.
Lead with Purpose – Provide trusted specialist safeguarding and volunteering expertise to ensure our social programmes are delivered responsibly, consistently and effectively across the business.
Create Community Impact – Develop and deliver a volunteering strategy that goes beyond the “traditional” model, opening opportunities in areas such as social media, finance, HR, IS and more, giving organisations access to skills that support sustainable growth.
Enable Brilliant Experiences – Work cross‑functionally to ensure colleagues can easily access high‑quality volunteering opportunities, supported by a sector‑leading volunteering platform and a slick matched‑giving offer.
Champion Inclusion & Wellbeing – Promote a positive safety culture, embrace diversity and inclusion, and help create environments where every colleague and community partner feels safe, supported and respected.
Insight That Drives Action – Use analysis and reporting to monitor performance, support continuous improvement and share insight that helps maximise the reach and impact of Cadent's Social Programmes.
What you’ll bring
* Strong safeguarding understanding and the ability to deliver a quality, trusted specialist service.
* A track record of influencing, decision‑making and delivering cross‑functional projects.
* Experience working in or with the Third Sector (preferred).
Customer & Community Focus
* Previous experience in a customer‑facing role, confident communication skills, and the ability to deliver brilliant service to a wide range of stakeholders.
Analytical Ability
* Confidence using data and insight to shape strategies and monitor performance.
Collaboration & Leadership
* Visible proactive leadership that promotes a positive safety culture and supports continuous improvement across the business.
Organisational Skills
* Ability to work to clear processes, procedures and timescales, taking ownership of a specialist service and delivering to both internal and external expectations.
At Cadent, we’re thrilled to be part of the future of UK energy! We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.
What’s In It for You
* Pension Scheme double matched up to a total of 18% of salary.
* 25 days holiday, plus statutory days, and an option to buy more.
* An extra day off each year to celebrate life’s special moments.
* Career development with funded learning options.
* Flexible working and strong ED&I commitments.
* Generous family policies and flexible benefits.
* Retail discounts, gym access and more.
We support a healthy work‑life balance and are open to flexible working options.
Diversity and Inclusion
We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community and the Men's Engagement Network (ME&N) – can't wait to welcome you!
What’s next?
To be considered for this role, please submit your application with an up‑to‑date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website and be part of something big. Help shape the future of gas for generations to come.
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