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Personal banking advisor

Liverpool (Merseyside)
Specsolutions
Banking advisor
Posted: 2h ago
Offer description

* MULTIPLE permanent part-time opportunities available across our Southwestern suburbs branches
* Be a part of our ambition to be our customers’ #1 bank and partner through life
* Genuine opportunity to begin a long-lasting career with Westpac or St George bank
* Hours: 27 - 35 hours per week across 3 - 4 weekdays, and you must be able to work Saturdays

Create your best future and join Westpac as a Personal Banking Advisor at one of our branches across Southwestern Sydney suburbs, including Bankstown, Cabramatta, Liverpool, Carnes Hill and Macarthur Square!

As a Personal Banking Advisor, you’ll be at the heart of our branch network, welcoming our customers to Westpac and engaging in meaningful conversations to uncover their needs and provide them with tailored banking solutions. You will utilise your product knowledge to assist customers in achieving their financial goals – both in-person and over the phone – and referring them on to our specialised Banking teams when necessary. This is a rewarding role which will see your dedication and expertise empower customers to make the most of their money, each and every day!

We have multiple roles available with shifts varying from 27 - 35 hours per week across 3 - 4 weekdays, and you must be able to work Saturdays.

What do I need?

* Customer service and sales experience, ideally in a customer-facing / phone-based role withexperience of working to targets
* Resilience, with an ability to remain calm and composed whilst managing challenging situations
* Comfortable in working towards sales / referral targets and calling customers over the phone
* Numerical capability, ideally with proficiency in cash handling and counting, with ability to complete financial transactions with accuracy
* An energetic personality coupled with a genuine passion for helping people!
* The will to learn and adapt to new banking procedures and technologies

No banking experience? No problem. Your vibrant personality, eagerness to learn and commitment to delivering an exceptional customer service are key to excel in this role. At Westpac Group, we’re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We’re here to empower you with the knowledge and skills to thrive and advance your career with us!

We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

* Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
* A variety of leave options including Culture, Lifestyle and Wellbeing leave
* Tailored learning and development opportunities to help your grow your career within the bank
* Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create your future today

To get started, simply click on the APPLY or APPLY NOW button.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on ourwebsite.


Unlock job insights

Salary match Number of applicants Skills match

Banking & Financial Services More than 10,000 employees

Westpac is Australia’s oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services. Through our unique portfolio of brands comprising Westpac, St.George, Bank of Melbourne, BankSA, BT and RAMS we serve over 13.9million customers.

Westpac is Australia’s oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services. Through our unique portfolio of brands comprising Westpac, St.George, Bank of Melbourne, BankSA, BT and RAMS we serve over 13.9million customers.

Perks and benefits Flexible working arrangements Leave to support lifestyle and wellbeing Family first Gender affirmation/transition leave Sorry business leave Career growth Health and wellbeing Discounted banking products and services

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