Job Description
3-month contract with a local authority
Job Purpose
* Two housing officers are required, one for 37 hours per week full time and the other for part-time 20 hours. The purpose of the role is to provide an effective, customer-focused housing management service to tenants, leaseholders, and applicants, ensuring statutory requirements are met while delivering high-quality housing advice and support. The role will involve managing tenancy issues, supporting residents to sustain their tenancies, and working to prevent homelessness in line with Council policies and relevant legislation.
Key Duties/Accountabilities
* Deliver front-line housing services, including tenancy management, arrears recovery, and estate inspections.
* Provide advice and support to tenants, leaseholders, and housing applicants on their rights, responsibilities, and housing options.
* Investigate and resolve tenancy breaches, including anti-social behaviour cases, in line with policies and procedures.
* Assist in the prevention of homelessness by providing timely and accurate housing advice.
* Liaise with partner agencies, contractors, and other council departments to ensure a joined-up approach to housing issues.
Essential Experience Required
* Proven experience in housing management, tenancy sustainment, or homelessness prevention.
* Experience of working within a local authority or social housing environment.
* Knowledge of relevant housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and tenancy law.
Essential Qualification Required
* Educated to GCSE level or equivalent (including English and Maths).
* Housing qualification (e.g., CIH Level 3 or above) desirable but not essential.
Additional Information
* Full time onsite presence needed and driving licence.
* Days set for part-time role: Weds, Thurs, Fri - flexible with hours.
* The role closes soon, apply ASAP.
Requirements
Requirements
* Proven experience in housing management, tenancy sustainment, or homelessness prevention.
* Experience of working within a local authority or social housing environment.
* Knowledge of relevant housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and tenancy law.
* Educated to GCSE level or equivalent (including English and Maths).
* Full time onsite presence and driving licence.
Requirements
To provide an effective, customer-focused housing management service to tenants, leaseholders, and applicants, ensuring statutory requirements are met while delivering high-quality housing advice and support. The role will involve managing tenancy issues, supporting residents to sustain their tenancies, and working to prevent homelessness in line with Council policies and relevant legislation.