Job Overview
Administration Assistant
Band 2
20 hours, 9:00am to 1:00pm, Monday - Friday
We are looking to appoint a part-time Administration Assistant to join our friendly administration team based at Prince Philip House, Leicester, LE1 2NZ. This will be a fixed-term post for 12 months due to future plans and restructuring within the department.
The team provides full clerical support to the Adult Speech and Language Therapists across Leicester, Leicestershire, and Rutland. The role involves acting as the main contact for the Speech and Language Therapy Service, managing a professional telephone booking facility, and providing a helpline for the Service.
To succeed in this role, you must possess excellent communication skills (both written and verbal), have a friendly and sensitive telephone manner, be approachable, and work well in a team. Excellent keyboard skills, recent data entry experience, and the ability to prioritize tasks to meet deadlines are essential. Previous experience in a healthcare setting is desirable.
For further information, please contact Nila Mesvania, Administration Manager, at lpt.adultspeech@nhs.net or call 0116 2954692.
Main Duties and Responsibilities
* Providing an effective and efficient telephone service (e.g., taking/passing messages, booking appointments)
* Registering referrals
* Managing incoming and outgoing post
* Being the first point of contact for patients, carers, and professionals
* Entering and collecting data from electronic systems
Note: We may close the advert early if we receive a sufficient number of applications, so please apply promptly.
About Us
Leicestershire Partnership NHS Trust (LPT) offers community health, mental health, and learning disability services for people of all ages. Our services are delivered across over 100 settings, from inpatient wards to community locations, with a team of 6,500 staff serving over 1 million residents in Leicester, Leicestershire, and Rutland.
We are committed to developing a workforce that reflects our community. We promote equal opportunities in employment and service delivery and encourage applications from all community sections, especially underrepresented groups.
Details about our benefits, leadership behaviors, and other information are available in the 'Information for Applicants' document. We consider flexible working arrangements and will support requests for alternative hours or patterns.
All new substantive roles (excluding medical staff) are subject to a 6-month probation period as per our Probation Policy. All jobs require permission to work in the UK. The cost of any required DBS checks will be paid by the individual and deducted from salary after commencement. Preference for interview will be given to applicants at risk within the NHS who meet the essential criteria.
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