Maintenance Resource Planner
Location: Wakefield, WF2 Area
Working Hours & Week: 37.5 hours per week, Monday to Friday
Reports to: Installation Director
Hourly Rate: £15.00 per hour - £16.82 per hour
Duration: Until Christmas, potential for new year work
About the Role
We’re looking for an organised and proactive Maintenance Resource Planner to coordinate maintenance work between customers and our technician team. You’ll ensure jobs are planned efficiently, safety standards are met, and customers receive excellent service throughout.
What You’ll Do
Act as the main customer contact for maintenance queries
Plan and schedule maintenance jobs efficiently
Keep customers informed and resolve issues promptly
Support the technician team with performance, training and planning
Ensure all safety standards, certifications and processes are followed
Raise purchase orders and maintain accurate documentation
Assist with month-end admin and invoice queriesWhat You’ll Bring
Strong communication and customer service skills
Excellent organisation and time-management
Problem-solving ability and attention to detail
Confident using Microsoft Word, Excel and PowerPoint
Experience in customer service, admin or coordinating work
Comfortable supervising or supporting a small teamBonus Skills (Desirable)
Experience in modular buildings, construction or manufacturing
Background in hire or sales order processingPersonal Qualities
Positive, flexible and calm under pressure
Able to adapt quickly to customer and business needsIf your skillset aligns with the requirements above, then please apply now with your up-to-date CV