About Us
At P. Louise, we’re more than just a makeup brand – we’re a movement. From empowering aspiring artists at our renowned Makeup Academy to delivering world-class beauty products and unforgettable events, everything we do is built around creativity, community, and confidence.
We’re currently looking for a dynamic and organised Front of House Receptionist. If you’re passionate about people, love solving problems, and thrive in a fast-paced environment – we’d love to hear from you.
Key Responsibilities
* Meet and Greet: Be the first friendly face that welcomes all visitors, students, and guests to the Academy and Empire.
* Customer & Student Support: Assist with resolving student account queries, providing accurate information and a helpful attitude at all times.
* Communication Handling: Manage inbound calls and emails, responding to general enquiries and Makeup Academy-specific questions in a timely and professional manner.
* Customer Service Support: Provide additional support to the customer service team during peak periods to help maintain a high standard of service.
* Appointment & Booking Coordination: Assist in organising and confirming birthday party bookings, makeup appointments, and other client services.
* General Administration: Maintain front desk organisation, support with daily admin tasks, and keep reception areas tidy and welcoming.
* Event Support: Assist the events and marketing team with event prep and on-the-day support as required.
What We’re Looking For
* Exceptional communication and interpersonal skills
* A confident, friendly, and professional manner
* Strong organisational and time management abilities
* Previous experience in a reception, admin, or customer service role (preferred)
* Ability to multitask and stay calm under pressure
* Basic computer skills (email, booking systems, Microsoft Office or similar)
Benefits:
* Collaborative and creative working environment.
* A fun and supportive work environment where creativity thrives.
* Opportunities for growth and professional development
* Competitive compensation and benefits
* Work with a team that shares your passion
* Free on-site parking
* Access to company events
* Free on-site gym
* Store discount
* ‘Moody Monday’s’- a staff treat every Monday