HR Star are proud to be recruiting a Laboratory Management Technician for our our Quedgeley based client, Norville. The Lab Management Technician will be responsible for ensuring optimal production processes within the business and will work to align the lab management software with the production requirements to optimise the process. The successful candidate will have previous experience working with multiple departments to ensure efficient and effective production processes. The role holder will be required to analyse data and communicate their findings and so will have strong analytical skills and be an excellent communicator. Responsibilities Understanding of surfacing, coating, and glazing to configure the Lab Management system to design high quality spectacles Work closely with production staff to align the Lab Management software with production requirements Work with IT department to communicate backend requirements Recommend improvements to maintain production integrity, consistency, and quality Understanding of LensWare’s production controls and systems Prepare reports concerning downtime, equipment repairs, and delays Provide analytical reports for the identification of opportunities to increase production Essential Skills In depth knowledge of lens production (Desireable) Problem solving skills IT literate with the ability to analyse data to identify and resolve issues Being respectful and courteous to customers and colleagues High levels of communication and interpersonal skills A good standard of written and spoken English and Maths Ability to work both independently and as part of a team Efficient, effective and with demonstrable attention to detail Open and honest attitude Disciplined time keeping Actively displaying Norville core values Demonstrate a passion and commitment to service excellence In return for your hard work, you will be compensated with a competitive salary and benefits package, as well as personal development plans and additional training. If you would like to be considered for the role, please apply now!