Job Description – Account Manager – Waste
Title: Account Manager – Waste
Location: Surrey, United Kingdom (Hybrid – 3 days office / 2 days WFH post-probation)
Salary: £30,000 + £3,000 car allowance (Depending on Experience)
Benefits:
* Pension
* Private medical insurance
* Life assurance
* Cycle to work scheme
* 22 days annual leave (increasing by one day each year to 25 days)
* Additional day off for your birthday or an alternative special event
The Role:
Our client is seeking a proactive and client-focused Waste Account Manager to join our high-performing waste division. In this role, you’ll manage key client relationships and help deliver measurable environmental improvements—including increased recycling, landfill diversion, and cost reduction strategies. This is a hands-on role ideal for someone passionate about sustainability and operational excellence.
Job Responsibilities:
1. Manage 25–35 client accounts across the UK, focusing on exceptional customer service and waste strategy delivery.
2. Identify and implement initiatives to improve client waste performance and reduce waste costs.
3. Conduct UK-wide site visits, lead site mobilisations, and manage service rollouts.
4. Handle escalations, liaise with suppliers, and ensure timely resolution of service issues.
5. Carry out monthly invoice reviews and performance reporting.
6. Upsell value-added services to existing clients.
7. Contribute to internal waste strategy discussions and best practice sharing.
Professional and Personal Attributes:
* Proven experience in a client relationship management role.
* Dynamic personality with excellent client-focused communication skills.
* Strong negotiation and problem-solving skills.
* Ability to manage complex issues across multiple client accounts.
* Proficiency in MS Excel, Word, Outlook, and reporting tools.
* Excellent time management and organisational skills; ability to work independently.
* Valid UK driving licence and willingness to travel across the UK.
* Passion for ESG, sustainability, and circular economy principles (highly desirable).
Job Info
* Job Title: Account Manager
* Company: Timely Recruit
* Location: Woking, Surrey
* Posted: May 21st, 2025
* Closes: [Date not specified]
* Sector: Customer Services
* Contract: Permanent
* Hours: Full Time
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