Job Title: Steps to Success Project Coach Location: Hastings covering the East of the County Salary: £26,000 – £29,291 per annum (depending on experience) Hours: 37 hours per week (full-time) Contract: Fixed Term (7- Months Maternity Cover) Reports to: Area Manager About CXK CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values: Ethical – We work with professionalism, honesty and integrity Passionate – We reach out enthusiastically to all who need our support Innovative – We inspire, enhance and improve Collaborative – We engage, support and share with others You can click here to learn more about us. Steps to Success CXK delivers the Steps to Success programme across East Sussex, in partnership with East Sussex County Council. Funded by the Careers Enterprise Company, this exciting project delivers a tested model across secondary schools, supporting young people in year 11 to achieve successful post 16 pathways. The Team The Project Coach will be based within CXK’s Youth Employability Service (YES) and will undertake regular careers-based interventions with young people, supporting them to understand their options and take steps toward achieving their goals around education, training and /or future employment. The coaches’ approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth. About the Role We are seeking a dedicated and compassionate Project Coach. You will support a caseload of young people in Year 11, seeing them in their school setting or in the community if they are not attending school. Working across the East of the county, with schools and FE Colleges you will play a key role in ensuring that young people receive the tailored guidance and support they need to progress confidently into further education, training, or employment. You will build positive working relationships through co-located working, and accurate input into relevant databases. You will maintain regular contact with the young people you support, building trust and ensuring that casework is delivered with care and consistency. Your role will involve assessing needs, action planning, reviewing progress, and adapting support as required. Also supporting parents/carers to be aware of their young person’s next steps and the opportunities available. About You This is a fantastic opportunity for someone with experience working with young people, especially SEND and Risk of NEET young people, who understands the post-16 education and training landscape and the importance of person-centred support. You will be a confident communicator and collaborator, able to manage your caseload and make a genuine impact on the lives of the young people you support. Skills and Knowledge At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community. Minimum Criteria An understanding of the needs, and challenges faced by young people who are at risk of not being in education, employment or training Experience of working with young people on a one-to-one basis, developing personalised plans and goal setting Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders Essential Criteria A willingness to travel with a full UK drivers’ licence and use of own vehicle Experience working with young people Demonstratable experience of engaging and supporting young people. Be aware of risks, health & safety and safeguarding concerns, to act and escalate as appropriate Strong communication and interpersonal skills, with experience liaising effectively with schools, parents/carers, and multi-agency professionals Experience of assessing individual needs, develop action plans, and monitor progress Skilled in managing a varied caseload and maintaining accurate and confidential records Understanding of the post-16 education, training, and employment landscape Ability to build trust and maintain regular, consistent contact with young people Self-motivated and able to work independently as well as part of a team Competent in using IT systems, databases, and digital communication tools Please click here to view the job description and person specification. Employee Experience A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Steps to Success programme, this role gives you the chance to empower and motivate young people to take positive steps into further education, employment, or training. You’ll work independently and proactively, with the flexibility to manage your own diary and plan your week around the needs of your caseload. You will balance 1:1 support, multi-agency collaboration, school visits, and parent/carer engagement. It’s a role that requires initiative, empathy, and a passion for supporting opportunities for young people who need it most. At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning. Benefits of working with us Our employee benefits include: 30-33 days holiday, plus bank holidays Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria) Benenden private healthcare cover Flexible working Enhanced maternity and paternity leave Training and development programmes and opportunities Mental and physical healthcare initiatives and more Recruitment Timeline Vacancy closing date: Tuesday 9th December 2025 Application review date: Wednesday 10th December 2025 Interview date: Tuesday 16th December 2025 Useful Information If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment@cxk.org. Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.