Job Description
Freightserve are looking to recruit a Warehouse Supervisor for a Freight Forwarder based in the Colnbrook, Berkshire area.
Job Description:-
Responsible for the day-to-day running of B2B and B2C fulfilment operation, managing the cross dock of cross border shipments including ETSF control. Ensures safe, compliant, timely processing of goods while leading a small team and driving high performance. This is a hands-on operational role.
Key Responsibilities
* Oversee picking, packing, labelling, and daily dispatch.
* Allocate work based on volumes and SLAs.
* Support inbound receiving, put-away, replenishment, and returns.
* Maintain workflow efficiency and escalate risks.
Road Freight
* Monitor UK–EU–UK freight activities in conjunction with Cross border team
* Ensure effective loading and offloading of various 3rd party suppliers in line with business requirements is met
ETSF Operations
* Ensure restricted access, security, and full audit readiness.
* Manage ETSF operations in line with HMRC regulations
Quality, Safety & Compliance
* Enforce QHSE standards, safe systems of work, and PPE rules.
* Conduct spot checks on accuracy, packaging, and SOP compliance.
* Report incidents/near misses and support corrective actions.
* Maintain 5S and site housekeeping.
Reporting
* Provide daily updates and track KPIs (accuracy, dispatch, dwell time, exceptions).
People Leadership
* Lead, coach, and develop the team.
* Conduct briefings, manage rotas, and deliver on-the-job training.
* Promote a culture of safety, compliance, and accountability.
Skills & Experience
* Experience in warehouse, fulfilment, and cross-border freight operations.
* Strong Warehouse Management System skills and good IT literacy (Excel, email).
* Leadership experience in a fast-paced environment.
* Ability to handle multiple tasks simultaneously
* MHE licences
* Understanding of QHSE principles
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.