Social network you want to login/join with:
A well-established challenger bank that’s continuing to make waves in the digital banking space, known for their customer-centric approach, innovation, and agility are now looking to hire a Fraud Strategy Manager to join their growing team. This role will sit firmly in the first line of defence, playing a key part in proactively managing fraud risks while supporting business growth.
The Role
This is a high-visibility, strategic position where you'll be responsible for developing and delivering the fraud strategy across the bank’s product suite. Sitting in the first line of defence, you'll work closely with operational teams, data scientists, and product stakeholders to prevent and respond to fraud threats in real time—all while protecting the customer experience.
Key Responsibilities of the role
* Own and drive the fraud risk strategy within the first line of defence
* Monitor fraud performance and trends, developing tactical and strategic responses
* Collaborate with key internal teams to implement and optimise fraud controls across the customer lifecycle
* Enhance fraud detection systems and real-time decisioning tools
* Lead the development and tuning of fraud rules in alignment with business objectives
* Respond to fraud events and support front-line operations in handling incidents
* Maintain awareness of external fraud threats, regulatory expectations, and industry best practices
To Succeed in the role
* 5+ years of experience in fraud strategy, fraud analytics, or fraud risk management
* Strong understanding of fraud risks in a retail banking environment
* Proven track record of working in the first line of defence, close to operations and product delivery
* Deep knowledge of fraud typologies (e.g., APP fraud, card fraud, mule activity) and detection methods
* Data-driven mindset with strong analytical and problem-solving skills
* Excellent stakeholder and communication skills
#J-18808-Ljbffr