Job Description
London Control Centre Operator - Temporary Contract
Location: East LondonContract: Full-time, 42 hours per week (shift-based, including days and night)Pay rate: £17 per hour PAYE / £19 per hour UMB
Sector: Transport / InfrastructureEmployer: Leading UK Construction Services Provider
Your new company
A major name in UK infrastructure services is seeking a highly organised and proactive Control Centre Operator to support critical operations across the Transport for London (TfL) network. Working within a 24/7 service control environment, you will play a key role in supporting London's highways, tunnels and pump stations, ensuring incidents are managed swiftly, safely and effectively.Your new role
You will act as the first point of contact for incidents occurring across the network. Working within a busy, technology-driven control room, you will be responsible for:
* Operating visual display units and IT systems, including GIS tools
* Receiving and prioritising calls from police, local authorities and internal teams
* Making informed operational decisions under pressure
* Monitoring, deploying and liaising with incident support units
* Coordinating communication between field teams, emergency services and TfL
* Recording incident information accurately and updating logs in real time
* Maintaining regular contact with the London Traffic Control Centre during major incidents
* Producing updates, spreadsheets and daily reporting inputs
* Ensuring compliance with health and safety procedures and promoting safe working practices
* Working night shifts, including periods of lone working
This is a fast-paced, high-responsibility position requiring calm decision-making and confident communication.
What you'll need to succeed
* Previous experience in a pressured, fast-moving environment
* Strong multitasking abilities and the capacity to remain composed during incidents
* Confidence working independently as well as collaboratively
* Proficiency in Microsoft Office and general IT systems
* A positive approach to change and adaptability within a dynamic setting
* Strong organisational skills with the ability to prioritise effectively
What you'll get in return
You'll join a supportive, inclusive organisation with a strong commitment to employee wellbeing. You'll benefit from:
* Comprehensive wellbeing initiatives
* Training and development opportunities
* The chance to work at the heart of London's transport network
* A role that offers variety, responsibility and long-term career prospects
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk