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Senior services manager

Guildford
Home
Service manager
Posted: 15 April
Offer description

This is your chance

to unleash the potential in our colleagues, delivering excellent outcomes for our customers!

What you’ll do

1. Leading a motivated team to deliver efficient, high-quality, person-centred services in line with our contracts, evidenced by our customer satisfaction surveys and KPIs.

2. Be the Safeguarding Lead for the service

3. Ensure Health and Safety checks and risk assessments are completed and recorded accurately

4. Managing the contracts, budgets and KPIs, and liaising with stakeholders and commissioners

5. Manage individual and team performance using coaching skills and assessing colleague competencies and objectives to ensure customers live in a safe, supportive, person-centred service

Why join us

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!

You have

6. The people skills to take others with you, to help others grow as well as the confidence to challenge behaviours misaligned to our values

7. The understanding of where our customers are in their life and have the passion to advocate for them.

8. Experience of delivering support in a housing or care environment

9. Experience of people management

10. To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

11. We’re open to agreeing a work pattern with you

12. You’ll manage your own diary

13. This is a service-based role where you work alongside customers and lead your team, with flexibility to work from home.

14. You’ll have the opportunity to network across services and with commissioners to ensure the service standards are delivered

15. You’ll need an enhanced DBS and we pay for that.

What’s in it for you?

16. 34 days leave, pro-rated (including bank holidays and a “me day”)

17. Paid time off for volunteering

18. Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)

19. Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies

20. Career path with development and an excellent training package

21. Excellent benefits and rewards including supermarket discounts and travel expenses

Find out more

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