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Customer services repersentative

Preston (Lancashire)
Orthomotion
Service
€40,000 - €60,000 a year
Posted: 5h ago
Offer description

2 days ago Be among the first 25 applicants

Direct message the job poster from Orthomotion


Medical Device Executive with 35+ years developing markets for new technologies. Now also focused on providing third-party logistics for Med Tech…

This is an excellent opportunity for an ambitious professional to grow their career in a supportive and dynamic environment.

Orthomotion operates in the medical device supplies industry. The position is full-time and based at our offices in Barnacre, just outside of Garstang, PR3. Daily activities include receiving sales orders from hospitals and sales personnel via email or phone, processing these orders according to our standard operating procedures, and managing stock control through our ERP system. You will arrange shipments of medical goods, prepare delivery paperwork to meet customer requirements, and ensure timely delivery for surgical operations.

Responsibilities also include inspecting incoming goods, managing loan sets post-surgery, processing documentation, restocking, and invoicing. Additionally, general administrative tasks will be part of your role.

Skills required:

1. Experienced administrator in a fast-paced, detail-oriented environment
2. Strong attention to detail and accuracy in order processing and documentation
3. Proficient in Office, particularly Excel
4. Experience with stock management ERP systems (training provided)
5. Ability to follow defined processes and understanding of Quality Systems (advantageous)
6. Ability to prioritize and multitask effectively
7. Self-motivated with a commitment to excellent customer service
8. Excellent interpersonal and communication skills, both face-to-face and over the phone
9. Ability to work under pressure
10. Good product knowledge to assist customers
11. Proactive problem-solving skills
12. Energetic, resilient work ethic, willing to go the extra mile
13. Medical knowledge (advantageous)
14. Maths and English GCSEs

Hours: Monday - Friday


Seniority level

* Entry level


Employment type

* Full-time
* Industry: Medical Device
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