Marketplace Operations Expert
Bristol | Up to £45,000 (£60k OTE) + Benefits
Join a leading IT service providers, delivering IT product sales and systems integration services across 14 countries for midmarket, enterprise, and public-sector clients. In this role, you’ll manage the company’s software marketplace platform, leading the onboarding of new customers, supporting renewals, handling licensing and billing queries, and driving efficiencies across Microsoft, Adobe, and wider cloud platforms. You’ll also act as the first point of contact for marketplace updates, support customer demos, and collaborate with suppliers and internal teams to ensure customers maximise the value of their software investments.
What’s on offer:
Hybrid working (3 days in/2 days remote) after probation, 25–30 days holiday + bank holidays + 2 weeks optional unpaid leave, subsidised healthcare, high-spec tech setup (laptops, iPhone, monitors), training and certification support, incentives (holidays, vouchers, spot prizes), and career progression within a collaborative, growth-focused culture.
What we’re looking for:
* 1–2 years’ Microsoft operations experience with strong knowledge of Microsoft tools and licensing
* Microsoft licensing and product knowledge
* Microsoft Partner Centre expertise desirable
* Adobe licensing expertise desirable
* Experience supporting multiple platforms and systems desirable
* Experience with Marketplace billing, renewals, and subscription management
* Familiarity with AWS, Google Cloud, and other marketplace offerings desirable
If you’re an operations specialist with hands-on Microsoft and Adobe experience looking to step into a role where you’ll own marketplace operations end-to-end, this is an excellent opportunity to join a forward-looking IT services leader