DV-Cleared Application Support Engineer - Contract (Outside IR35)
We are seeking a DV-cleared Application Support Engineer to join our client's on‑site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence.
Location: Cheltenham, Gloucestershire Area (on-site minimum 4 days per week)
Rate: £500 - £600 per day
Clearance: Active DV clearance required
Start: ASAP
Duration: 6 months
Key Responsibilities
Build & Deploy
* Manage and maintain CI/CD pipelines using Java, Maven, and NPM.
* Configure and execute automated test suites with Maven and Cypress.
* Deploy and configure services using Terraform and Ansible across OpenShift, RHEL/CentOS, and Docker.
* Configure and integrate third‑party software and appliances.
Monitoring & Verification
* Track service performance and availability using Influx and Grafana.
* Configure alerts to detect issues before they elevate.
* Analyse logs and investigate anomalies in system behaviour.
Support & Troubleshooting
* Provide 2nd/3rd line support, resolving issues and answering business queries.
* Manage incidents, elevate problems, and conduct root cause analysis.
* Implement proactive changes to improve service stability.
Maintenance
* Automate tasks to reduce manual workload.
* Conduct OS health checks, patching, and database housekeeping.
* Support multi‑site data centre operations.
Key Skills
* Experience in a managed service environment with strong service delivery focus.
* Hands‑on with Infrastructure as Code (Terraform, Ansible).
* Application development experience (Java or similar).
* Strong problem‑solving and analytical skills with sound decision‑making.
* Excellent communication and stakeholder management.
* Proficient with Git version control.
Desirable Skills
* Experience with microservices deployment and administration.
* Familiarity with messaging platforms (e.g., AMQP).
* Knowledge of S3 object storage.
* Experience with RDBMS (Oracle or similar).
Services advertised are those of an Employment Business
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