Receptionist & Centre Operations Assistant – Serviced Office Space (Oxford)
We're looking for a polished and proactive Receptionist & Centre Operations Assistant to join our clients team at a business centre in Oxford. This is a front-facing, multi-tasking role where you'll deliver an exceptional customer experience while ensuring the centre operates smoothly, safely and to the highest standards.
What you'll do
* Provide an outstanding service experience to all stakeholders.
* Welcome customers, visitors and potential new members with warmth and professionalism.
* Conduct friendly and informative viewings of our office space.
* Proactively seek feedback and resolve customer queries at first touch.
* Build relationships with customers to identify upselling opportunities.
* Maintain centre standards to the highest level.
* Conduct pre-event inspections of meeting rooms and show offices before bookings or viewings.
* Oversee smooth customer move-ins, ensuring all requirements are met.
* Support the Centre Operations Manager with ad hoc duties and administrative tasks.
What we're looking for
* A friendly, professional manner and a passion for customer service.
* Excellent communication and organisational skills.
* A proactive, can-do approach and the ability to multitask.
* Experience in reception, hospitality or a similar customer-facing role (training provided).
What's on offer
* Join a welcoming, high-end environment with a supportive team.
* Full training and ongoing development.
* Immediate start available.
If you're ready to deliver five-star service and support the smooth running of our luxury Oxford centre, we'd love to hear from you. Apply today to discuss the role in more detail.
Job Types: Full-time, Permanent, Graduate
Pay: £24,420.00-£25,420.00 per year
Benefits:
* Additional leave
* Company events
* Company pension
* Enhanced maternity leave
* Enhanced paternity leave
* Free flu jabs
* Health & wellbeing programme
Ability to commute/relocate:
* Oxford OX2: reliably commute or plan to relocate before starting work (required)
Experience:
* Customer service: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person