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Job Title: People Services Advisor
Location: Cambridge, UK – Hybrid (50% working time in office)
Employment Type: Full-Time permanent
Overview
This People Services Advisor role is a pivotal part of the EMEA People Services Team, focused on delivering operational excellence, a strong employee experience, and accurate HR advice across AVEVA’s UK and Ireland region. Acting as the People Team representative for the UK, you will ensure local compliance, support employee lifecycle activities, and collaborate with HR Business Partners and business leaders to drive impactful people initiatives.
Key Responsibilities
* Act as trusted point of contact, independently managing HR queries and offering sound advice and guidance on HR processes, policies, and procedures.
* Create, review and issue change documentation, formal letters and contracts in line with internal standards and legal requirements.
* Partner with relevant teams, including Payroll and Global Mobility colleagues to ensure accurate and compliant processing of employee changes.
* Triage employee relation activities in the region, providing policy guidance and escalating appropriately.
* Collaborate closely with HR Business Partners and internal stakeholders to deliver HR support, acting as a trusted advisor.
* Interpret and apply HR policies and local employment legalisation across the UK & Ireland region.
* Identify and support process improvement initiatives that enhance service delivery, operational efficiency, and employee experience.
* Contribute to team development by sharing knowledge to build capability and consistency.
* Participate in cross-functional HR projects and initiatives aligned with business goals and strategic priorities.
* Generate and present reports on People Services activity within the Region, providing insights and trends to relevant stakeholders.
* Manage first line employee relations activities, including notetaking, policy interpretation, and supporting with workplace investigations and performance management.
* Maintain and audit regional employee files, ensuring documentation is complete, accurate, and compliant with local legal requirements.
* Support onboarding and offboarding processes ensuring documentation and system updates are completed accurately and on time.
* Assist in preparing documentation for internal audits for the UK.
* Deliver training or briefings to managers and employees on HR topics relevant to the region, such as informal resolution pathways or documentation standards.
Essential Requirements
* Fluent in English and German, with the ability to communicate effectively across diverse cultural and business contexts.
* Proven experience delivering HR support and operational excellence in the UK.
* Solid understanding of UK employment law and compliance.
* Skilled in managing the employee lifecycle, from onboarding to offboarding.
* Confident to act as first point of contact for People Team matters in the UK & Ireland.
* Collaborative partner to HRBPs and business leaders, supporting to drive successful people initiatives.
* Proficient in HRIS systems and experienced working with HR data and reports.
* Highly customer-focused, organised, and solutions-oriented with the ability to prioritise and deliver under pressure.
* Experienced in applying HR policies and best practices to achieve successful outcomes.
* Strong stakeholder management and relationship-building skills, including delivering effective communication and solutions to all levels of the business.
* Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint).
* CIPD Level 5 qualified or equivalent experience.
Desired Skills
* Knowledge of a Central Europe language is a plus.
* Knowledge of HRIS Technology (Workday/ServiceNow).
* Experience in providing HR Operations support and/or advice across EMEA countries, including Europe and Middle East.
Benefits
UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.
Hiring process
Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
About AVEVA
AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy.
Equal Opportunity Employer
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
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