Summary
**Important notice**
This vacancy is open to all National Trust employees. However, in line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.
This is a fixed term contract due to end when the previous employee returns from maternity leave. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be later than 30 October 2026.
This is a fast paced, exciting role in our Heritage Planning and Strategic Partnerships team team, supporting a busy Director with administrative needs. You’ll ensure the Director is always prepared for meetings and going out and about to visit our places. You’ll be looking after a very busy diary, ensuring that the time of the Director is well planned and utilised effectively. You’ll be familiar with making detailed arrangements for business travel, as well as have a proactive working approach to planning ahead for meetings, pulling together meeting agendas and taking notes at meetings.
What it's like to work here
The role reports into the Directorate Services Manager and operates as part of the wider Business Services team across the directorate. Day to day, your work will be generated from the Director and you'll work with others to collaborate to ‘get things done’
The Business Services team are friendly, collaborative, and great fun to work with.
Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.
What you'll be doing
Working at our Central Office in Swindon, you'll be supporting a very busy Director with diary management, travel logistics and meeting management. You'll have experience in a personal assistant role, and be able to anticipate the needs and planning ahead to ensure the Director is exceptionally well supported.
Who we're looking for
Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:
Experience in a PA type role
Experience in managing a busy diary on behalf of a senior stakeholder
Proactive and self motivated
Confident in booking business travel
Additional criteria for all other applicants:
Strong Administrative Skills and well organised
Ability to effectively communicate and collaborate with colleagues and contacts at various levels
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places
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