The Fraud Risk Senior Analyst will support efforts to manage Citi Branded Cards fraud policies. They will also work closely with operations, technology, and analytics to minimize fraud losses while managing customer impacts.
Responsibilities:
1. Closely partner with Brands Fraud Risk Officers onidentifyingemerging risks and threats andspecifypotential areas for operational and analytic improvements.
2. Perform periodic review and development of MIS reports, dashboards, and communication of fraud results internally
3. Provideactionable insights to stakeholders byleveragingdata analytics
4. Monitor fraud controls and procedures to improve customer experience, fraud detection effectiveness, and operational cost.
5. Understand the internal and external systems and networks that interact with and/or drive authorization and fraud processes to ensure the impact of changes in any of these systems do not disrupt or harm fraud or ID theft fraud processes, and ensure controls are in place to mitigate such risks.
6. Partner with Operations,Analyticsand Process Integration Teams to coordinate actions to address issues.
7. Work with the business to understand and assess new projects for fraud risk
8. Persuadeand influence others throughstrong communicationand diplomacy skills.
9. Produce regular performance reporting for stakeholders to coordinate actions and mitigation plans
10. Understand the latest fraud performance trends and communicate to key stakeholders
11. Maintain awareness of industry trends so this can be effectively communicated to Business partners
Qualifications:
12. Ability to make decisionsin a timely manner, balancing a need for action with a need for analysis
Ability toidentifyissues and outline scope. Probe beyond symptoms todeterminethe underlying causes of problems
Ability to understand businesses processes, risks and canidentifycontrol issues
Strongproficiencyin Excel
Ability to work independently and influence others
Strong project management ability
Strong verbal and written communication skills
Strong presentation skills includingproficiencyin PowerPoint and other communication tools
Excellent problem solving, conflict resolution, andchangemanagement skills
Education:
13. Bachelor’s/University degree or equivalent experience preferred
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Job Family Group:
Risk Management
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Job Family:
Operational Risk
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Time Type:
Full time
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Primary Location:
San Antonio Texas United States
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Primary Location Full Time Salary Range:
$79, - $118,
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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Anticipated Posting Close Date:
Feb 14, 2026
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