As a Senior Pension Administrator, you will play a key role in delivering accurate, timely, and compliant pension administration services to our members. You will handle a varied workload that combines day-to-day operations with more complex technical work, pensioner payroll, project support and end-to-end scheme events such as pension increases. Additionally, the Company also has an active Defined Contribution Scheme. Whilst we do not administer this directly, the pensions team are responsible for various communications, new starter presentations, auto-enrolment, governance, contribution changes and general employee/member enquiries. Key Responsibilities * Quality checking of casework completed by the team to ensure it meets high standards and is delivered in line with agreed Service Level Agreements (SLAs) * Processing the monthly pensioner payroll, including associated reconciliations and payments * Resolving and processing complex and "freak" cases requiring detailed investigation and technical expertise * Updating the administration system with calculation changes, factor updates, and member data amendments * Managing the annual pension increase exercise end-to-end * Assisting with other annual and triennial projects, including: - Scheme newsletter production - Annual audit support - Bulk Deferred Benefit updates for Pensions Dashboards - Scheme valuation preparation and related activities You will work closely with ...